Privacy Policy for Reaction Air
Effective Date: 01/01/2024
At Reaction Air, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.thereactionair.com] (the "Site") and use our services. Please read this policy carefully to understand our practices regarding your personal information.
1. Information We Collect
We may collect information about you in a variety of ways, including:
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Personal Information: When you fill out forms on our Site, request quotes, or communicate with us, we may collect personal information such as your name, email address, phone number, and physical address.
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Technical Data: We may collect information about your device and browsing behavior, including your IP address, browser type, operating system, referral source, pages visited, and time spent on our Site.
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Cookies and Tracking Technologies: We may use cookies and other tracking technologies to enhance your experience on our Site, gather analytics, and display personalized content and advertisements.
2. How We Use Your Information
We use the information we collect for various purposes, including:
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Providing Services: To provide you with quotes, process your orders, and offer HVAC services.
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Communication: To respond to your inquiries, send you updates, and communicate important information about your account and services.
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Personalization: To customize your experience on our Site and deliver relevant content and advertisements.
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Analytics: To analyze website usage and improve our Site and services.
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Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
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Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, marketing agencies, and IT support.
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Legal Obligations: We may disclose your information if required by law or in response to legal processes, such as subpoenas or court orders.
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Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.
5. Your Rights and Choices
You have the following rights regarding your personal information:
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Access and Correction: You may access and update your personal information by contacting us at customer.service@reaction-air.com.
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Opt-Out: You can opt out of receiving promotional communications from us by following the instructions in those communications or contacting us directly.
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Cookies: You can manage your cookie preferences through your browser settings.
6. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Children's Privacy
Our Site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
623-703-4496